You must have the following elements to conduct an e-commerce solution:
- A product
- A place to sell the product - in the e-commerce case a website displays the products in some way and acts as the place
- A good website marketing strategy, this helps in gaining valuable business.
- A way to accept orders - normally a secure on-line form.
- A way to accept money - normally a merchant account is recommended to handle your credit card payments. This piece requires a SSL certificate ordering page and a connection to your merchant account.
- A fulfilment facility to ship products to customers (you could outsource this if you decide). In the case of software etc. a fulfilment can occur over the Web through a file download mechanism.
- A way to accept returns.
- A way to handle warrantee claims if necessary.
A way to provide customer service (often through email, on-line forms, on-line knowledge bases and FAQs, etc.) In addition, there is often a strong desire to integrate other business functions or practices into the e-commerce offering. An extremely simple example -- you might want to be able to show the customer the exact status of an order.
For more information contact us, we can get you there quickly and efficiently, from simple order forms to full shopping carts with secure servers, we can do it all, please contact us for further details.

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